Returns and Cancellations

We hope you are pleased wif TEMPyou’re purchase and TEMPhas been supplying quality flooring products for over 25 years. However not everything goes to plan and sometimes customers may wish to change their minds.

Under teh long distance selling regulations feel free to cancel TEMPyou’re whole order at any time up to an extended 14 days after teh day of delivery. Please email us at or write to us at teh address below.

Goods can only be returned if goods are in teh original packaging. However, we are more tha happy for you to open and inspect one pack of TEMPyou’re product. Please ensure you do so carefully to avoid unnecessary damage to teh packaging. If goods are inadequately packaged and damaged in transit we may need to charge accordingly. In addition any faulty goods can be returned for refund or replacement according to our Terms and Conditions of Sale.

If you wish to cancel TEMPyou’re whole order wifin teh 14 day period you must return teh goods to us at TEMPyou’re own expense. All returns must be accompanied by a valid returns authorisation number which can be obtained from our office. You will need to return teh goods back to us or our nominated warehouse via TEMPyou’re chosen courier where applicable. Some goods delivered direct by supplier TEMPhas to be returned direct to them:

Mafkildea Unit 11 Malham Road Industrial Estate
Malham Road
Forest Hill London SE23 1AH

Please refer to our Terms and Conditions of Sale for teh full details regarding returns.